Privacy Policy

1. INTRODUCTION

DREAM EVENT SPACE LLC ("Dream Event Space," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, requesting information, or booking our event space.

This Privacy Policy explains how we collect, use, disclose, and protect personal information and describes the choices available to you regarding your information.

Business Name: DREAM EVENT SPACE LLC
Business Address: 1524 Powell Street, San Francisco, CA 94133
Business Phone: +1 (415) 919-1158

By using our website, you acknowledge that you have had an opportunity to review this Privacy Policy.

2. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of information.

A. Personal and Contact Information

When you contact us or inquire about renting our venue, we may collect:

Full name
Email address
Telephone number
Mailing or billing address, when necessary
Preferred method of communication

B. Event and Booking Information

When you inquire about or reserve our event space, we may collect:

Requested event date and time
Type and purpose of the event
Estimated number of guests
Rental preferences and requested services
Booking details and correspondence
Information necessary to administer your reservation

C. Payment and Transaction Information

When you make a booking or payment, we may collect information about the transaction, including the amount paid, payment status, deposit, balance, refund, and billing records.

Payments may be processed by third-party payment providers. We may receive transaction details from those providers. We do not intend to collect or store complete payment card numbers or security codes directly through our website.

Please review the applicable payment provider's privacy policy for information about its handling of payment information.

D. Communications

We may retain communications you send us through our website, email, telephone, text messages, or other communication channels to respond to inquiries, manage bookings, and maintain business records.

E. Website and Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website features and services we use. This information may include:

Internet Protocol (IP) address
Browser type and device information
Pages viewed and time spent on our website
Referral sources
Website usage and diagnostic information
Cookie identifiers and similar tracking information

The information collected depends on our website configuration and the technologies enabled on our site.

3. HOW WE USE YOUR INFORMATION

We may use personal information for the following purposes:

Responding to inquiries and requests for information.
Providing information about our venue, availability, and rental options.
Preparing estimates, proposals, and booking arrangements.
Processing and administering reservations and payments.
Communicating about event details, deposits, balances, changes, and cancellations.
Providing customer service and resolving disputes.
Maintaining business, accounting, and transaction records.
Operating, maintaining, and improving our website.
Detecting and preventing fraud, misuse, unauthorized access, and security incidents.
Enforcing our booking terms and protecting our legal rights.
Complying with applicable laws and lawful requests.
Sending promotional communications where permitted by law and consistent with your communication preferences.

We will use personal information for purposes reasonably related to the reasons it was collected or as otherwise permitted by applicable law.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, remember preferences, and measure website performance.

Third-party services integrated into our website may also use cookies or similar technologies, depending on our configuration.

You may be able to control cookies through your browser settings and any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.

Where required by law, we will obtain consent before using technologies that require consent.

5. HOW WE SHARE INFORMATION

We do not disclose personal information indiscriminately. We may disclose information in the following circumstances:

A. Service Providers

We may share information with service providers that assist us with business operations, such as:

Website hosting and website management providers
Payment processors
Scheduling and reservation tools
Customer relationship management systems
Email and communication providers
Website analytics and security providers
Accounting and administrative service providers

These providers may process information on our behalf to perform services for our business, subject to applicable contractual and legal requirements.

B. Legal and Safety Requirements

We may disclose information when reasonably necessary to comply with applicable laws, respond to lawful legal processes, protect our rights, investigate suspected fraud, or protect the safety and security of our business, customers, and other individuals.

C. Business Transactions

Information may be disclosed as part of a proposed or completed merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable legal requirements.

D. With Your Direction or Consent

We may share information when you direct us to do so or otherwise authorize the disclosure.

6. SALE OR SHARING OF PERSONAL INFORMATION

We do not sell personal information for money.

Our use of third-party advertising, analytics, or tracking technologies may constitute "sharing" of personal information for cross-context behavioral advertising under California law, depending on how those technologies are configured and used.

We will provide applicable opt-out rights and mechanisms if our activities are subject to legal requirements concerning the sale or sharing of personal information.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including managing reservations, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information, the nature of the transaction, and applicable legal requirements.

When information is no longer reasonably necessary and we are not legally required to retain it, we will take reasonable steps to delete it or otherwise dispose of it securely.

8. INFORMATION SECURITY

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.

9. CALIFORNIA PRIVACY RIGHTS

California residents may have privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the CCPA), if our business is subject to those laws.

Depending on applicability and subject to legal exceptions, these rights may include:

Right to Know: Request information about the personal information we collect, use, disclose, or otherwise process.
Right to Access: Request access to certain personal information we maintain about you.
Right to Delete: Request deletion of personal information, subject to applicable exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out: Opt out of the sale or sharing of personal information, where applicable.
Right to Limit Certain Uses: Limit certain uses and disclosures of sensitive personal information, where applicable.
Right to Non-Discrimination: Not be unlawfully discriminated against for exercising applicable privacy rights.

These rights are subject to verification requirements, exceptions, and other limitations under applicable law.

How to Submit a Privacy Request

To submit a privacy-related request, contact us using the business phone number or mailing address provided in this policy.

Please identify the type of request you wish to make and provide sufficient information for us to understand and appropriately process it. We may take reasonable steps to verify your identity before fulfilling certain requests.

If you authorize an agent to submit a request on your behalf, we may require proof of authorization and may need to verify your identity as permitted by law.

We will process qualifying requests within the timeframes required by applicable law.

If our business is subject to a requirement to provide specific designated methods for submitting privacy requests, we will make those methods available as required.

10. MARKETING COMMUNICATIONS

We may use your contact information to send information about our venue, services, promotions, or special offers where permitted by law.

You may opt out of promotional emails by using the unsubscribe instructions included in the message, where available, or by contacting us.

You may ask us to stop sending promotional text messages by replying STOP where supported or by contacting us directly.

Opting out of promotional communications will not necessarily stop essential communications relating to an existing inquiry, reservation, payment, or contractual obligation.

We will honor applicable consent and opt-out requirements for marketing communications.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, booking tools, or payment services.

We do not control the privacy practices of independent third parties. Their collection and use of information are governed by their own policies and terms.

We encourage you to review the applicable privacy policies before providing personal information to third-party services.

12. CHILDREN'S PRIVACY

Our website is intended for individuals seeking information about event venue rentals and related services. It is not directed toward children under 13, and we do not knowingly collect personal information online directly from children under 13.

If we learn that we have collected personal information from a child under 13 in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or legal obligations.

When we make changes, we will update the "Last Updated" date at the top of this page. Where required by law, we will provide additional notice or obtain consent.

We encourage you to review this page periodically.

14. CONTACT US

If you have questions about this Privacy Policy or wish to contact us regarding your personal information, please use the contact information below.

DREAM EVENT SPACE LLC

1524 Powell Street
San Francisco, CA 94133

Phone: +1 (415) 919-1158